Centro de ayuda

Introducciones de Función

Método de pago

PayPal When you place an order through PayPal, the page will jump to the PayPal login page. Please log in wi

Métodos de Envío

The default shipping method is express delivery (FEDEX, DHL, UPS). We also support other shipping methods, i

El período de transporte

Depending on the shipping method, the shipping time of the goods will vary. Please choose the appropriate shipping

Países y regiones disponibles para la entrega

North America: United States of America, Canada, Mexico, Puerto Rico, Greenland, Anguilla, Antigua and Barbuda, Arub

Tipos de cupones

Direct Discount Coupon A coupon that can be deducted when placing an order within the validity period, without any re

¿Cómo pago con tarjeta de crédito?

Here is a detailed step-by-step guide on how to pay by credit card. Accept PayPal payments, Visa, MasterCard and AM

¿Cómo comprar productos sin precio?

Due to the scarcity or significant price fluctuations of certain products, the platform is unable to provide a fixe

Problemas Comunes

¿Dónde modificar la información personal?

After you have successfully registered an account in the mall, click the "My avatar icon" button in the top naviga

¿Cómo editar la dirección de envío?

1. Add New Shipping Address Before making a purchase, you can manage your shipping addresses in the personal center. Cl

¿Cómo registrarse?

To create an OKmarts account, please follow the steps below. 1. Enter your email address OKmarts Mall use

¿Cómo cambiar la contraseña?

To change your account password, please follow the steps below. 1. Initiate a password change request When

¿Cómo ver los pedidos impagados?

After you confirm to place an order, the system will automatically generate the order for you. All orders under the

¿Se acepta el pago contra entrega?

All the goods in the mall do not support cash on delivery because the order is a cross-border transaction and the o

¿Cómo comprobar el estado actual de un pedido?

Your order will have the following status: All Orders, Unpaid, Unshipped, Waiting for Receipt. If you wish to track t

¿Cómo obtener cupones?

Coupons from the mall will be issued to consumers in the following situations: ● After registration, the mall will a

¿Cómo suscribirse/cancelar la suscripción a servicios de correo electrónico?

The mall will hold promotional activities from time to time and issue product coupons. If you do not want to miss r